FAQs

1. Do you offer free shipping?

Yes! We provide free shipping on all orders, so you can shop without worrying about extra delivery charges.

2. How long does delivery take?

Our standard delivery time is 5-7 business days, depending on your location. Some remote areas may take slightly longer.

3. How does the 7-day free return policy work?

If you’re not satisfied with your purchase, you can return it within 7 days of delivery at no extra cost. Simply contact our customer support, and we’ll guide you through the return process.

Photos and videos of the product are a must to initiate the return process.

4. What items are eligible for return?

Most products are eligible for return, except for:

• Personal hygiene products (e.g., cosmetics, undergarments)

• Perishable items (e.g., food, plants)

• Customized or made-to-order products

  Please check the product page for specific return eligibility.

5. How do I initiate a return?

To request a return, follow these steps:

1. Contact our customer support team within 7 days of receiving the product.

2. Provide your order details and reason for return.

3. We will arrange for a free pickup from your location.

4. Once the return is received and inspected, we will process your refund or replacement.

6. How long does it take to get a refund?

Refunds are processed within 5-7 business days after the returned product is received and verified. The amount will be credited to your original payment method.

7. Can I exchange an item instead of returning it?

Yes! If you wish to exchange an item for a different size, color, or variant, please contact our support team, and we will assist you with the exchange process.

8. What if I receive a damaged or defective product?

If you receive a damaged or defective item, contact us immediately with photos of the product. We will arrange a free replacement or full refund at no extra cost.

9. Do I need to pay for return shipping?

No! Our 7-day return policy includes free return shipping, so you don’t have to worry about any additional costs.

10. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the courier partner’s tracking portal.

11. How can I contact customer support?

You can reach our customer support team via:

• Email: shoppingdyno@gmail.com

For any other queries, feel free to contact us—we’re always happy to help!

Shop with confidence at ShoppingDyno—where quality, convenience, and customer satisfaction come first!